About this service

About this service

About this service

About this service

Email, calendaring and contacts functionality for staff and students using Microsoft 365 available via desktop, web or mobile.

This service allows you to:

• Send and receive emails from both individual and shared Cardiff University mailboxes using either @cardiff.ac.uk or @caerdydd.ac.uk qualified addresses.
• Use the calendar to schedule meetings and appointments
• 'Busy search' meeting attendees resource (rooms)..
• Access the service via desktop, mobile, and web clients.
• Use mail lists or dedicated software to send emails to whole groups or to lists of individuals, Outlook is integrated into Office 365 suite of applications, which simplifies interaction with other O365 tools, such as sharing files.
• Organise and manage contacts (including those external to the University), and use the University global address book to quickly identify internal intended recipients.
• Use distribution groups to facilitate communication with sets of University addressees.
• Create lists of contacts.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University).

The email and calendaring functionality integrates fully with Office 365.

Access this service online, or using Microsoft Outlook desktop application installed on your Windows or Mac computer. You can also use the Microsoft Outlook client installed on your mobile device.

This service can also be accessed via some non-Microsoft applications, but this is not officially supported by the University.

In addition to the per-user address book which can be used to organise and manage contacts (including of those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users. Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

In addition to the per-user address book which can be used to organise and manage contact (including those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

About this service

Email, calendaring and contacts functionality for staff and students using Microsoft 365 available via desktop, web or mobile.

This service allows you to:

• Send and receive emails from both individual and shared Cardiff University mailboxes using either @cardiff.ac.uk or @caerdydd.ac.uk qualified addresses.
• Use the calendar to schedule meetings and appointments
• 'Busy search' meeting attendees resource (rooms)..
• Access the service via desktop, mobile, and web clients.
• Use mail lists or dedicated software to send emails to whole groups or to lists of individuals, Outlook is integrated into Office 365 suite of applications, which simplifies interaction with other O365 tools, such as sharing files.
• Organise and manage contacts (including those external to the University), and use the University global address book to quickly identify internal intended recipients.
• Use distribution groups to facilitate communication with sets of University addressees.
• Create lists of contacts.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University).

The email and calendaring functionality integrates fully with Office 365.

Access this service online, or using Microsoft Outlook desktop application installed on your Windows or Mac computer. You can also use the Microsoft Outlook client installed on your mobile device.

This service can also be accessed via some non-Microsoft applications, but this is not officially supported by the University.

In addition to the per-user address book which can be used to organise and manage contacts (including of those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users. Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

In addition to the per-user address book which can be used to organise and manage contact (including those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

About this service

Email, calendaring and contacts functionality for staff and students using Microsoft 365 available via desktop, web or mobile.

This service allows you to:

• Send and receive emails from both individual and shared Cardiff University mailboxes using either @cardiff.ac.uk or @caerdydd.ac.uk qualified addresses.
• Use the calendar to schedule meetings and appointments
• 'Busy search' meeting attendees resource (rooms)..
• Access the service via desktop, mobile, and web clients.
• Use mail lists or dedicated software to send emails to whole groups or to lists of individuals, Outlook is integrated into Office 365 suite of applications, which simplifies interaction with other O365 tools, such as sharing files.
• Organise and manage contacts (including those external to the University), and use the University global address book to quickly identify internal intended recipients.
• Use distribution groups to facilitate communication with sets of University addressees.
• Create lists of contacts.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University).

The email and calendaring functionality integrates fully with Office 365.

Access this service online, or using Microsoft Outlook desktop application installed on your Windows or Mac computer. You can also use the Microsoft Outlook client installed on your mobile device.

This service can also be accessed via some non-Microsoft applications, but this is not officially supported by the University.

In addition to the per-user address book which can be used to organise and manage contacts (including of those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users. Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

In addition to the per-user address book which can be used to organise and manage contact (including those external to the University), the University Global Address Book can be used to quickly identify internal intended recipients. Distribution Groups facilitate easy communication with sets of University addressees, and lists of contacts can also be created and maintained by users.

Tools are also available to assist with managing user subscription lists (including addressees outside of the University). The email and calendaring functionality integrates fully with the suite of Office 365 applications, simplifying switching between and interaction with other Office 365 applications and greatly improving the seamless collaboration on files stored in Microsoft’s cloud.

About this service

About this service

About this service

This service allows staff and students to save files in secure, accessible locations and across a variety of platforms (desktop, mobile, and web clients).

This service allows you to:

• synchronise selected files across your devices for offline use
• collaborate and share files with groups or individuals
• securely transfer large files (up to 15GB) with selected individuals

OneDrive for Business

Microsoft OneDrive for Business provides 1TB of secure online file storage on Microsoft’s cloud platform for individual files.

Access OneDrive for Business through the OneDrive web application and through the navigation bar on the intranet home page. You can use OneDrive to:

• access the cloud storage area from within other Office 365 applications
• synchronise files between the cloud and individual devices
• share files and work collaboratively, editing Office documents in real time
• work with files offline
• control who can access files and what they can do.

Installing the OneDrive for Business desktop application on a PC or Mac enables offline working. Microsoft Office desktop applications for PCs and Macs can directly access the OneDrive for Business cloud storage of the user signed in to the application without the need to install the file sync application.

Microsoft has also produced OneDrive for Business mobile apps for both the iOS and Android platforms.

Home drive and Shared drive

The Shared drive allows you to store and share files within a team/group or College/School/Professional Service department. You can set permissions to access files or folders on an individual or group basis to restrict access to files as required.

Home drives are served from both of the University’s secure on-site data centres; if there is a failure with one, the service will still be seamlessly available from the other.

Backups are taken each night and retained for 90 days. Users can request specific files to be restored from the nightly backups, or in extreme circumstances, (such as a ransomware attack) that their entire Home drive be restored.

Due to the level of manual operation involved, this is a disaster recovery facility, with restoration to a specified date within the last 90 days.

Accessing the Home and Shared drives

You can access the Home and Shared drives on-site and off-site from PCs and Macs using Common internet file system (CIFS) technology. These drives are available automatically, as the 'H:\' and 'S:\' mapped network drives, respectively.

Off-site access to the Home or Shared drive via CIFS requires the use of the secure remote access service, but you can access these drives from any computer anywhere through a web browser via the MyFiles tool (which can be found in the intranet navigation bar).

Both Shared and Home drives use the same technologies and enjoy the same dual datacentre high-availability and backup/restore provision.

Large file transfer

Using FastFile you can share up to 15GB shared between named individuals (either the sender or receiver must be a student or a member of Cardiff University). This means you can send files that are too large to be shared by email both internally and externally. Files remain available within the system for a period of 14 days, unless deleted sooner by the sender.

Related services include:

Access off campus

About this service

This service allows staff and students to save files in secure, accessible locations and across a variety of platforms (desktop, mobile, and web clients).

This service allows you to:

• synchronise selected files across your devices for offline use
• collaborate and share files with groups or individuals
• securely transfer large files (up to 15GB) with selected individuals

OneDrive for Business

Microsoft OneDrive for Business provides 1TB of secure online file storage on Microsoft’s cloud platform for individual files.

Access OneDrive for Business through the OneDrive web application and through the navigation bar on the intranet home page. You can use OneDrive to:

• access the cloud storage area from within other Office 365 applications
• synchronise files between the cloud and individual devices
• share files and work collaboratively, editing Office documents in real time
• work with files offline
• control who can access files and what they can do.

Installing the OneDrive for Business desktop application on a PC or Mac enables offline working. Microsoft Office desktop applications for PCs and Macs can directly access the OneDrive for Business cloud storage of the user signed in to the application without the need to install the file sync application.

Microsoft has also produced OneDrive for Business mobile apps for both the iOS and Android platforms.

Home drive and Shared drive

The Shared drive allows you to store and share files within a team/group or College/School/Professional Service department. You can set permissions to access files or folders on an individual or group basis to restrict access to files as required.

Home drives are served from both of the University’s secure on-site data centres; if there is a failure with one, the service will still be seamlessly available from the other.

Backups are taken each night and retained for 90 days. Users can request specific files to be restored from the nightly backups, or in extreme circumstances, (such as a ransomware attack) that their entire Home drive be restored.

Due to the level of manual operation involved, this is a disaster recovery facility, with restoration to a specified date within the last 90 days.

Accessing the Home and Shared drives

You can access the Home and Shared drives on-site and off-site from PCs and Macs using Common internet file system (CIFS) technology. These drives are available automatically, as the 'H:\' and 'S:\' mapped network drives, respectively.

Off-site access to the Home or Shared drive via CIFS requires the use of the secure remote access service, but you can access these drives from any computer anywhere through a web browser via the MyFiles tool (which can be found in the intranet navigation bar).

Both Shared and Home drives use the same technologies and enjoy the same dual datacentre high-availability and backup/restore provision.

Large file transfer

Using FastFile you can share up to 15GB shared between named individuals (either the sender or receiver must be a student or a member of Cardiff University). This means you can send files that are too large to be shared by email both internally and externally. Files remain available within the system for a period of 14 days, unless deleted sooner by the sender.

Related services include:

Access off campus

About this service

About this service

About this service

About this service

The University network allows computers and other hardware to communicate with each other, and the outside world via physical wired and wireless connections across campus and student residences.

The network:

• provides secure and resilient network connectivity both on campus and from other institutions using the eduroam network service
• provides connectivity for University visitors  (e.g. conference attendees etc.)
• provides network connectivity via ethernet cable
• provides network connectivity via WiFi (eduroam) for laptops and mobile devices
• provides wireless connectivity for Students in University residences (ResLAN).

Some academic Schools run their own internal networks specifically for teaching purposes.

Use of additional networking equipment (such as a router or repeater) is not permitted on campus. Attempted use of such equipment is prohibited and the device will be blocked

Staff and students can access the network using their University username and password credentials.  For device specific instructions, please search for ‘Wireless and remote access’ on the staff or student intranet.

Additional wired or wireless points within locations is charged on a case-by-case basis. Users should contact the IT Service Desk for more information about availability and costs.

About this service